“Even though this hotel is currently undergoing major renovations our stay here wasn't impacted at all by the work going on, our room was very clean and comfortable and the new owners and staff were super friendly. We were here for the multi-day RV show on the BIG E property across the street so the location was perfect for us to just walk back and forth, we'll definitely stay here again next year and look forward to seeing the progress...”
Regency Inn & Suites
19 Baldwin St, West Springfield, MA 01089, United StatesSimple comfort with free Wi-Fi, breakfast & parking near Eastern States Expo in West Springfield, MA. Relax and explore the surroundings.
A Comfortable Base with Classic Charm
Situated just across from the lively Eastern States Exposition Center, Regency Inn & Suites offers guests a straightforward, practical lodging experience. Its location places visitors mere miles from cultural highlights like the Basketball Hall of Fame and Springfield Museums, inviting leisurely explorations without the rush.
Rooms provide all the essentials for a restful stay, featuring in-room microwaves and refrigerators for added convenience. The addition of free Wi-Fi and continental breakfast creates a welcoming environment that suits travelers valuing ease and comfort. Though the hotel shows signs of its history, ongoing renovations signal a thoughtful evolution of the space.
Many guests appreciate the blend of affordability and genuine hospitality, frequently noting the attentive staff and cozy atmosphere. The pool and fitness facilities extend opportunities to unwind or stay active, while accessible and kid-friendly amenities ensure a relaxed pace for all kinds of visitors.
"Room was clean, bed very comfortable, and staff friendly! It’s clearly a work in progress but I’m excited to see improvements continue!" – Natalie Sheppard
Why this stay feels special.
Practical comforts and a quiet setting blend with warm service to create an inviting and relaxed retreat.
Prime Location
Steps away from the Big E fairgrounds and minutes from local museums, making day trips effortless and inviting.
Free Wi-Fi
Reliable, complimentary internet access throughout the property keeps stays connected yet unhurried.
Kid & Family Friendly
Thoughtful amenities cater to families, ensuring comfort and convenience for all ages.
Continental Breakfast
A simple morning treat to start the day in a calm, cozy way.
Warm Hospitality
Staff are praised for their friendly, helpful approach, adding to the feeling of being genuinely looked after.
Comfortable, Spacious Rooms
Generous space with microwaves and refrigerators invites a settled, home-like experience.
Refreshing Bathrooms
Modern showers with good pressure and dual heads make unwinding simple and soothing.
Ongoing Renovations
Renewed energy is visible as the hotel evolves, promising a fresh yet familiar stay for return guests.
The atmosphere.
- Morning Calm
Start the day with a complimentary continental breakfast in a softly lit space that invites gentle waking and peaceful conversation.
- Afternoon Ease
The quiet neighborhood setting offers a restful pause after exploring nearby museums and attractions, while air-conditioned rooms provide a cool retreat.
- Evening Comfort
Comfortable beds and spacious rooms create a homey shell for winding down, accompanied by thoughtful touches like in-room microwaves and fridges.
- Welcoming Energy
Friendly staff foster a warm, neighborly vibe that makes each guest feel genuinely cared for, encouraging slow, relaxed travel.
Comforts included.
Everything quietly taken care of, plus an honest list of what isn't on offer.
- Pool
- Air-conditioned
- Kid-friendly
- Fitness center
- Golf course
- Smoke-free
- Pet-friendly
- Airport shuttle
Where you'll be.
Situated across the street from the Eastern States Exposition Center, this straightforward hotel offers easy access to Springfield’s key attractions. The Springfield Amtrak station lies just 2 miles away, while the renowned Basketball Hall of Fame is within 2.4 miles. A quiet neighborhood setting keeps the atmosphere calm yet convenient.
The hotel’s location provides easy walking access to event venues, local dining, and public transit options.
What guests remember.
145 reviews · loved by slow travelers and couples.
“Really enjoyed our stay, we stood for 3 days. Very clean, the price is right. Great customer service. Yes, the place is dated and a bit old fashioned, but I liked that, very comfortable. Very secure and safe. Video surveillance outside and in the hotel. Beds are very comfortable, pillows are great, shower is hot and has great pressure, plus it has 2 heads. Large rooms with plenty of space for storage. I definitely, would stay here again.”
“Old reviews had me worried, but new management has done a great job in a very short amount of time! Room was clean, bed very comfortable, and staff friendly! It’s clearly a work in progress but I’m excited to see improvements continue!”
Good to know before you stay.
Questions guests often ask.
Quick answers to common questions help plan a relaxing stay.
Yes, free on-site parking is provided for guests during their stay.
Check-in begins at 15:00, and check-out is required by 11:00.
Complimentary Wi-Fi is available throughout the hotel for all guests.
A free continental breakfast is offered daily to guests.
Pets are not permitted on the premises to maintain a comfortable environment.
The outdoor pool may be under renovation; check with the front desk upon arrival for current status.
All guest rooms feature air conditioning for a comfortable stay year-round.
Have another question? Message us — we usually reply within 1–2 business days.
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